AN UPDATE ON DOGTAP COLUMBUS
It's been two weeks since DogTap Columbus opened its doors to the people of Ohio - and what a fortnight it has been. We have been overwhelmed by the number of people who have paid us a visit and blown away by the support of the local community!
These first two weeks have not been without a few teething issues however - we are well aware of all of them and are working hard to get them fixed. Waiting times, availability of food, beer selection and the level of customer service in these first couple of weeks have not quite been at the level we aspire for them to be at. This is quite simply because we have had over double the amount of customers we had planned for at DogTap Columbus!
So here is how we are going to get these teething issues sorted...
Firstly we are in the process of adding a lot more staff to our DogTap roster so they can serve all of our visitors in the very best way. Related to this we are also changing the layout of DogTap to ensure our crew can look after everyone much more efficiently.
So secondly we are putting in a new bar next to our merchandise shop and adding more comfortable seating in the area where the bleachers currently are. This means if you just want to pop in for a quick beer or grab one whilst you wait for your table, the new bar at the entrance will be the perfect place to do that. This bar will also be where we install our amazing growler filler for takeaway beers.
Thirdly, we are putting loads of new seating and an additional bar upstairs on the mezzanine, this one will also have amazing views down into our canning line.
And fourthly, we are adding a lot more external seating and are going to construct a third new bar in a shipping container outside near the patio, which should make it a great place to hangout in the summer!
Sorry for the long waits on everything so far guys - we know that these new developments and the three new bars for DogTap will help on all fronts. Thanks so much for the support and bearing with us whilst we make DogTap even better!
In terms of brewing, we conducted water testing in the system last week and the first test batches of Punk IPA brewed on American soil will be happening in around two weeks time. Stay tuned for more updates as we go!
James & The Team x